Need of BYOD in Mobile Learning Usage Among Enforcement Officer at MDTCA Malaysia

Abstract

M-Learning using BYOD is an effective learning medium that will be developed to support enforcement officers at the Ministry of Domestic Trade and Consumer Affairs (MDTCA) Malaysia. Nevertheless, the problem statement study identified workload and constraints, limited training, and limited reference sources, which will be discussed in this article.  Therefore, this study will face problem statements and examine the effect of mobile learning BYOD with different job positions view. To evaluate the level of acceptance and use of the application POT@MDTCA, the researchers applied the UTAUT2 constructs in the study. This study is qualitative in a nature case study. Methodology interviews were conducted with six respondents from different job positions at MDTCA Penang. This study showed that mobile learning with the "BYOD" concept is needed to achieve individual competencies in enforcement. The researchers have identified the rationale of the mobile learning BYOD concept is needed by enforcement officers to increase skills in learning opportunities development. The implications of this study will be significant to improve competency course achievement in knowledge and skills of enforcement to all MDTCA Malaysia.